Been thinking of getting a paid tabs but theres a bit prob for me to pay. How shall i address this? Ok, i don have a credit card and I live across the ocean-->Malaysia, Paypal isn't very accesible there. I will try to figure a way to pay up..

Geez, I even told myself :" If one day, tabs aren't there anymore, i will not bother to blog anymore". Tabs the best, no kidding..

U rock Roy!!

why is it so hard to add a comment sometimes? It gives this weird reponse that makes no sense to the computer luddites such as me.

I like Tabulas. Even with the currency exchange I don't hesistate to get a paid account (sorry about the delay for the coming year's payment, Roy!), and even though I don't have a credit card to put money into PayPal, I find the means to pay anyway. Even as a paid user, I try not to bug Roy with any problems I encounter, because they always work itself out or with a little time, I can figure it out myself eventually.

Paying for a Tabulas account was one of my wiser investments, and I will continue supporting it, even though others may not have the money or inclination to try to understand the issues that go with providing such a service.

Nom raises important issues in her posts, and ones that bear consideration especially as Tabulas continues to grow.

I am also fully aware that Roy has been up to his ears in requests from people, some who are simply too lazy to follow instructions on how to upload images.

As frustrating these individuals are, they must also be dealt with, even the idiot ones that threaten to make Roy go ballistic. They are all customers, even if some do not pay for their service.

This journal has taken on a life of its own and that has made Roy's life considerably more stressed. I hope that people will take into consideration that Roy is not a multi-national computer corporation with a staff to handle everything. Please be patient with him, as this is a learning process for him as well.

It is a tribute to the success of Tabulas that this is an issue now. If this endeavour were not a success, it wouldn't be having these growing pains.

Roy, thanks for your hard work, and hang in there. If you find yourself getting overwhelmed by difficult customer situations, please don't hesitate to ask for help. You have support if you need it. :)

Why couldn't we all make lots of money without dealing with actual customers? Why is business so difficult?

maybe you could say it in a less hostile way.....i mean at least try not to put ur emotions too much especially at the 1st paragraph....tts not really the way

Whilst I understand your difficulties, I disagree with your solution. Why should anyone risk sending you money for a service that they can't test out because you won't help them (stupid people go with the teritory, I'm afraid) learn how to use it? It almost sounds like blackmail.

I have a paid account (this one) and the images work fine. I also have an unpaid account (tangled_skein) the images do not work (I've checked a number of times) though they used to. Do I get help or not?

I sharn't be updating my subscription (or even considering paying for my other account) until you have the time -- or find someone else with the time -- to properly administrate the service you offered when I signed up. Sorry.

"Tabulas.com's goals are to provide the fullest feature set that allows people of all skill levels to maintain a website (specifically a journal and photogallery). [...] In essence, we want to allow everybody to maintain a visual, graphical, and aural record of their lives on Tabulas that is easy and quick to use."

I agree with the person who commented that you should prioratize, but think that you need to do this by offering a service that you have the time and will to administrate. Perhaps you should consider making more things paid only features?

Tabulas itself (when it works) is great and, until tonight, I was considering making this my main (fully paid for) journaling home.

"[...] we feel the necessity to survive overrides the idealistic urges to grant everyone free full paid accounts. We feel that if a user is an avid user of Tabulas, they are obligated by an implied social contract to pay for the services."

Does this implied social contract not also obligate you to fully support all services which you offer for free (i.e. galleries and usericons)?

dont feel bad. you are already doing an awesome thing just by offering tabulas for free at all. people should pay for it if they expect you to help them.

you rawk! :bloopie:

i agree that you don't have to help those who use free accounts. you should prioritize and devote your time helping those who actually pay for the service.

don't worry, we still love you. ^_^

your feelings are totally understandable. thanks for helping your users.... mighty nice of you! :)